On Tuesday as I drove into the office I listened to the local Black talk radio station as they talked about the economic crisis among so many Black Americans. I heard people talk about going to Africa to escape White supremacy, Black people being in a "damaged state" due to centuries of slavery. I even heard the White Republican governor of Georgia being referred to as "Satan". This on a station that would never allow such comments to be made against the current president.
On that same morning I arrived in the office to attend a day long management meeting. In the large corporation that I work with one portion of the account team appears to be at odds with another portion of the account team as they work to sell our wares into the large corporations who's names would be readily apparent to you if I told you. Through a series of conflicting upper level management priorities given to each of these players and some turn over which inserted some "less than seasoned" people into place.
With millions of dollars in sales and the corporate image on the line the company called in a management consultant to bring all sides together to work out a solution to the conflict.
In these two worlds that I live in I see "equal human beings" - each with skills and flaws. Education and money provide the key distinguishing purpose between these two groups.
In the corporate setting both of the two waring groups were asked to divide into their respective teams and fill out a "Post It Note" in answer to the following question:
- What is the other team failing to do that you need them to do?
After the teams got back together each read out the list of priorities and ratings for the other. Then they developed a joint set of corrections by which they would work together in the future to correct the problem.
- There is a basic necessity to "fire" people who are not performing.
- Prior to this accountability one must define the parameters for performance that someone who is entrusted with resource management responsibilities is expected to live up to
- There must be some transparent means of measuring the effective outcomes that have been delivered